Room Attendant

Sage Hospitality • Minneapolis, MN

5d • Onsite

About The Position

The Room Attendant cleans and prepares guest rooms to established standards of cleanliness and propriety to support guest satisfaction and maximize revenue. The role also involves maintaining clean and attractive public areas, replenishing guest supplies, reporting security and maintenance concerns, and safeguarding hotel equipment and supplies. The position is based at the AC Hotel Minneapolis Downtown, a 245-room hotel in downtown Minneapolis.

Requirements

• No formal education or training required.
• No prior experience required.
• Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
• Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
• Ability to lift up to 50 pounds continually throughout a shift.
• Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
• Ability to work with arms raised above the head throughout a shift.
• Ability to maneuver a fully loaded maid cart weighing up to 50 pounds throughout the workday.
• Ability to identify minute debris and dirt in poorly lit areas and read written instructions and computer printouts.

Responsibilities

• Retrieve supplies and prepare cleaning carts, keeping carts and storerooms clean and orderly.
• Clean windows, doors, walls, closets, fixtures, public areas, and hallways, using ladders or stools when needed.
• Clean and sanitize bathrooms, including showers, tubs, toilets, sinks, mirrors, and exposed pipes.
• Replace towels, soap, room amenities, and guest literature.
• Wash hard-floor areas by hand.
• Dust and polish furniture, fixtures, wall hangings, vents, and ceiling corners.
• Strip and remake beds with fresh linen, checking bedding for cleanliness and replacing soiled items.
• Check under and between mattresses for soil.
• Clean closets and restock guest-room supplies such as hangers, blankets, and pillows.
• Vacuum rooms, public areas, and hallways, moving furniture as needed to reach carpeted areas.
• Inspect door and window locks and immediately alert management to unsecured or unsafe situations.
• Inspect room equipment and report room-status and maintenance deficiencies in writing to the Executive Housekeeper.
• Maintain custody of equipment, keys, and supplies to protect hotel property.
• Maintain a friendly, cheerful, and courteous demeanor.
• Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

• $500 sign-on bonus, paid as $250 after 30 days and $250 after successfully completing 90 days of employment.
• Medical, dental, and vision insurance options for eligible associates.
• Marriott hotel discounts worldwide and Sage hotel and restaurant discounts across the U.S.
• 401(k) opportunities for all associates.
• Tuition reimbursement of up to $2,000 per calendar year.
• Discounted parking and convenient access to public transit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed