Room Attendant

Pyramid Global Hospitality•Gibsonton, FL
•Onsite

About The Position

The Room Attendant helps maintain clean, sanitary, and welcoming guest rooms and areas at Westin Tampa Bay. This role supports guest satisfaction through careful preparation and upkeep of rooms, attention to detail, and courteous interactions with guests and coworkers. The position is part of the housekeeping team and contributes to the hotel’s cleanliness standards and guest experience. The role includes following the hotel’s Green Program for linen and towel changes and inspections, observing safety standards, and reporting hazards or maintenance concerns. Experienced housekeepers may have opportunities to grow into supervisory or management roles.

Requirements

  • Ability to work on your feet for an extended period.
  • Ability to communicate effectively.
  • Ability to read room numbers, dates, and basic instructions.
  • Ability to move, traverse, and position yourself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 pounds in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 25 pounds.

Nice To Haves

  • Housekeeping experience is desirable.
  • Neat, pleasant personality.
  • Time management skills.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work as a team to achieve resort and hotel cleanliness goals.
  • Keep the work cart orderly and properly stocked.
  • Use equipment, supplies, and guest amenities properly.
  • Thoroughly clean and sanitize assigned guest areas.
  • Change and inspect linens and towels daily, following the standards in the Green Program.
  • Practice safety standards, remain aware of hazards, and report hazards when found.
  • Respect guests’ property.
  • Take proper care of equipment.
  • Report to work on time and according to the posted schedule, maintain accurate time records, and follow standards for issuing rooms.
  • Remain alert, courteous, and helpful to guests and coworkers.
  • Perform other related duties as requested by the Floor Supervisor.

Benefits

  • Medical insurance for full-time employees
  • Dental insurance for full-time employees
  • Online webinars and self-study courses through Pyramid Global Learning
  • 401(k) match
  • Companywide hotel room discounts
  • Paid time off
  • Employee Assistance Program
  • Employee family events
  • Partnerships and discounts with major retailers
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