Room Attendant - FT

DRIFTWOOD HOSPITALITY MANAGEMENT•Fort Lauderdale, FL

1d•Onsite

About The Position

The Room Attendant is responsible for cleaning and maintaining guest rooms according to company procedures and standards. The role includes preparing a housekeeping bag with sufficient cleaning supplies, equipment, and amenities; following guest-room entry procedures; cleaning assigned rooms; replenishing amenities; completing the housekeeping checklist; and accurately reporting clean rooms to a supervisor for inspection. The Room Attendant reports room damages and hazards, secures guest-room doors, maintains neat corridors and service areas, and turns in lost-and-found items and guest-room keys. The position follows company policies and safety and security procedures, including department fire-prevention and emergency procedures. Team members use protective equipment, report unsafe conditions, accidents, injuries, near-misses, and property damage or loss, and maintain a neat, clean, well-groomed appearance. The role may also include assisting other Housekeeping Personnel and performing related duties requested by management. Because the hotel operates 24 hours a day, seven days a week, shift days, starting times, and weekly hours may vary.

Requirements

Ability to bend and reach to dust, clean, and make beds and bathrooms.
Ability to stand and walk for varying lengths of time, often for long periods.
Ability to communicate with different people to provide information, answer questions, and deliver services.
Ability to visually inspect rooms for cleanliness and guest belongings left behind.
Written communication skills to mark completed rooms on daily paperwork.
Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
Ability to lift up to 50 pounds.
Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
Follow knocking procedures when entering guest rooms.
Clean assigned guest rooms and replenish room amenities.
Complete the entire housekeeping checklist.
Accurately report clean rooms to a supervisor for inspection.
Report guest-room damage and hazards through Guestware or to the Housekeeping Coordinator.
Secure guest-room doors when exiting.
Keep corridors and service areas neat.
Turn in lost-and-found items and guest-room keys.
Follow company policies and safety and security procedures, including fire-prevention and emergency procedures.
Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
Maintain a neat, clean, and well-groomed appearance.
Assist other Housekeeping Personnel when needed.
Perform related duties requested by management.