Room Attendant - FT
About The Position
Zelda Dearest is hiring a full-time Room Attendant in Asheville, North Carolina. The Room Attendant helps deliver a welcoming guest experience by cleaning and preparing guest rooms to the hotel’s standards of cleanliness and presentation. The role includes making beds, changing linens, replenishing towels and amenities, cleaning bathrooms and other room surfaces, and ensuring rooms are ready for guest arrivals. The attendant also keeps housekeeping carts, storage areas, and assigned workspaces organized; reports maintenance issues, damaged items, and lost belongings; responds courteously to guest requests; and follows cleaning, sanitation, and safety procedures. The position works collaboratively with the housekeeping team and may include additional duties supporting daily hotel operations. The ideal candidate is dependable, punctual, detail-oriented, and takes pride in quality work. They should be able to work independently and as part of a team, manage time and stay organized, and interact professionally with guests and associates. The role involves physically active work, including standing, walking, bending, reaching, and lifting during the shift. Weekend and holiday availability is required as business needs dictate. Previous hotel housekeeping or professional cleaning experience is preferred but not required; training is available.
Requirements
- Strong attention to detail and pride in delivering quality work.
- Dependable, punctual, and positive approach to responsibilities.
- Ability to work independently and contribute to a supportive team environment.
- Good time-management and organizational skills.
- Friendly and professional attitude toward guests and fellow associates.
- Ability to perform physically active work, including standing, walking, bending, reaching, and lifting throughout the shift.
- Ability to work weekends and holidays as business needs require.
- Ability to bend and reach to dust, clean, and make beds and bathrooms.
- Ability to stand and walk for varying lengths of time, often for long periods.
- Ability to communicate with different kinds of people to provide information, answer questions, and provide services.
- Visual ability to inspect rooms for cleanliness and belongings left behind.
- Written communication skills to mark completed rooms on daily paperwork.
- Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
- Ability to lift up to 50 pounds.
Nice To Haves
- Previous hotel housekeeping or professional cleaning experience is preferred but not required.
Responsibilities
- Clean and prepare guest rooms to meet hotel standards for cleanliness and presentation.
- Make beds, change linens, replenish towels, and restock guest amenities.
- Clean bathrooms, furniture, floors, and other guest room surfaces.
- Ensure rooms are presented properly and ready for guest arrivals.
- Maintain housekeeping carts, storage areas, and assigned workspaces in a clean and organized condition.
- Identify and report maintenance issues, damaged items, and lost-and-found belongings.
- Respond promptly and courteously to guest requests.
- Follow established cleaning procedures, sanitation practices, and safety guidelines.
- Work with team members to ensure rooms are ready for guest arrivals.
- Assist with additional housekeeping duties as needed to support hotel operations.
- Mark completed rooms on daily paperwork.
- Visually inspect rooms for cleanliness and guest belongings left behind.
Benefits
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room discounts
- Employee food and beverage discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
