Part time -Room Attendant- Residence Inn Rancho Cordova, CA

WS Management•Rancho Cordova, CA

About The Position

The Room Attendant helps deliver clean, safe, comfortable, and inviting guest rooms at Residence Inn Rancho Cordova. The role is essential to guest satisfaction and reflects WS values of integrity, respect for all, empowerment, kindness, creativity, and results orientation. Room Attendants support the Three P Philosophy—People, Profit, and Planet—by preparing and maintaining rooms efficiently, minimizing waste, and preserving hotel assets. This guest-impacting position is expected to consistently meet brand cleanliness standards. The role includes welcoming and assisting guests, cleaning and servicing rooms to brand and WS standards, maintaining room presentation and supplies, following safety and security procedures, communicating room status, and collaborating with other hotel teams. Schedules may vary according to business needs, including weekends, holidays, or variable shifts.

Requirements

Detail-oriented and thorough.
Able to prioritize and manage time.
Able to work with little or no supervision while meeting high-performance standards.
Physical mobility and stamina.
Able to follow instructions.
Professional and polite.
Able to lift at least 35 pounds.
Able to remain discreet and respect guest privacy.
Able to perform consistent work to the highest standards.

Responsibilities

Provide a welcoming presence when interacting with guests and respond to requests with urgency and positivity.
Demonstrate fairness, kindness, and professionalism, protect guest privacy and security, and promptly resolve concerns or communicate feedback to leadership and appropriate departments.
Clean and service guest rooms according to brand and WS standards, maintaining linens, surfaces, bathrooms, amenities, fixtures, and floors to the required quality.
Follow the ABC Rule (Always Be Cleaning) throughout the shift.
Restock amenities according to inventory par levels and promptly report maintenance issues.
Use proper cleaning techniques and handle and label chemicals safely.
Follow room assignment procedures, timing expectations, checklists, and brand room presentation standards.
Keep carts, linen closets, and equipment clean, organized, and fully stocked.
Follow OSHA, brand, and WS safety guidelines; secure master keys and guest belongings; and promptly report hazards, suspicious behavior, or injuries.
Handle and care for hotel equipment and tools safely.
Communicate room status updates clearly using the required system, such as a radio or hotel phone.
Collaborate with Housekeeping Supervisors, Front Desk, and Maintenance teams, and assist fellow associates as needed.
Maintain a positive and respectful work environment and keep employee shared spaces, including breakrooms and bathrooms, clean.