PM Room Attendant

DRIFTWOOD HOSPITALITY MANAGEMENT•Durham, NC

1d•$17 - $18•Onsite

About The Position

The Room Attendant is responsible for cleaning and maintaining assigned guest rooms according to company procedures and standards. The role includes preparing housekeeping supplies, cleaning rooms and restocking amenities, completing checklists, and reporting room readiness, damage, hazards, and lost-and-found items. The position is on the PM shift, with an approximate 2:00 p.m. start time; weekends and holidays are required. The hotel operates 24 hours a day, seven days a week, so shift days, start times, and weekly hours may vary according to operational needs. The position also requires maintaining neat corridors and service areas, following safety and security procedures, and assisting other Housekeeping personnel as needed. Team members are expected to maintain a neat, clean, and well-groomed appearance and perform other related duties as requested by management.

Requirements

Ability to bend and reach to dust, clean, and make beds and bathrooms.
Ability to stand and walk for varying lengths of time, often for long periods.
Ability to communicate with different kinds of people, provide information, answer questions, and provide required services.
Ability to visually inspect rooms for cleanliness and guest belongings left behind.
Written communication skills to mark completed rooms on daily paperwork.
Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
Ability to lift up to 50 pounds.
Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
Follow guest-room knocking procedures before entering.
Clean assigned guest rooms and ensure amenities are stocked.
Complete the entire housekeeping checklist.
Accurately report clean rooms to the supervisor for inspection.
Report guest-room damage and hazards, such as burned-out bulbs or broken furniture, through Guestware or to the Housekeeping Coordinator.
Secure guest-room doors when exiting.
Keep corridors and service areas neat.
Turn in lost-and-found items and guest-room keys.
Follow company policies and safety and security procedures.
Know department fire-prevention and emergency procedures and use protective equipment.
Report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
Maintain a neat, clean, and well-groomed appearance.
Assist other Housekeeping personnel when needed and perform related duties requested by management.