Room Attendant PM

Omni Hotels & Spas • Richmond, VA

2d

About The Position

The Room Attendant is responsible for maintaining a high standard of cleanliness in each guest room. The role includes refreshing rooms for guests continuing their stay and thoroughly cleaning rooms after checkout in preparation for incoming guests. The attendant follows Omni Safe and Clean processes, maintains a professional appearance, and helps ensure a safe environment for guests and coworkers. The position may require flexible hours during busy periods and high-profile events, including nights, weekends, and holidays.

Requirements

• Strong attention to detail.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience or other relevant environmental services experience.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Ability to handle stressful and busy hotel operations.
• Ability to maintain a positive and professional demeanor and composure.
• Ability to report to work on time and when scheduled.
• Meet appearance standards and maintain a high level of personal hygiene.
• Ability to communicate verbally and in writing in English with guests, management, and coworkers.
• Computer literacy, including payroll systems.
• Ability to stand or walk for an extended period or an entire work shift.
• Frequent bending, reaching overhead, and squatting are required.
• Willingness to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.

Responsibilities

• Thoroughly clean guest rooms, including making beds, cleaning bathrooms, vacuuming, and dusting.
• Uphold Omni Safe and Clean processes.
• Restock and replace used items in guest rooms.
• Communicate the clean status of each room upon completion.
• Remove room service trays and tables from guest rooms.
• Stock the supply cart and keep it neat and well organized.
• Check equipment before and after use to ensure it is in good working order.
• Maintain a professional, neat, and organized appearance according to Omni standards.
• Respond swiftly and effectively in emergency or safety situations.
• Help ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend required department trainings and meetings.
• Perform other duties required by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed