Retail Sales Associate
Olive and Finch • Denver, CO3d • Onsite
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Retail Sales Associate – DIA
Olive and Finch•Denver, CO
•Onsite
About The Position
The Retail Sales Associate at our Denver International Airport (DEN) kiosks and grab-and-go markets is a highly interactive, customer-facing role. Operating in a rapid travel environment, this individual serves as the welcoming face of our automated and micro-market spaces. The Retail Sales Associate is responsible for greeting travelers, keeping grab-and-go kiosks beautifully stocked and organized, and proactively assisting guests as they navigate our self-pay Point of Sale (POS) systems. Because this role directly drives terminal sales performance, it offers a dynamic compensation structure including hourly wages, tips, and commission milestones.
Requirements
- Must be able to successfully pass the required federal background screening and fingerprinting process mandated by Denver International Airport to secure an airport badge.
- Tech-savvy enough to confidently navigate, guide others through, and troubleshoot basic self-pay touchscreen POS terminals.
- Energetic, friendly, and outgoing personality that loves engaging with a diverse public.
- Availability: Schedule flexibility to work weekends, evenings, early mornings, and holidays as needed to align with airport flight schedules.
- Must be able to pass a federal background check.
Nice To Haves
- Previous experience in retail sales, customer service, or fast-casual hospitality is preferred but not required.
Responsibilities
- Greet passing travelers warmly, project an approachable demeanor, and offer assistance to guests browsing the kiosk offerings.
- Actively guide and assist guests in utilizing the self-pay Point of Sale (POS) systems, ensuring clear transaction handling and answering any quick software questions.
- Monitor the self-checkout kiosks continuously to troubleshoot minor payment or scanning errors quickly, minimizing wait times for hurried travelers.
- Keep grab-and-go displays, beverage coolers, and snack shelves meticulously organized, clean, and styled according to brand guidelines.
- Restock sandwiches, salads, juices, and fresh pastries systematically throughout the shift to ensure the kiosk never looks depleted.
- Check expiration dates diligently and practice strict FIFO (First In, First Out) rotation standards to provide guests with the freshest product.
- Keep the kiosk counters, self-pay screens, glass displays, and surrounding floor space immaculate and sanitized.
- Communicate any immediate product shortages or tech glitches to the Shift Lead or Purchasing Manager proactively.
Benefits
- Hourly pay + tip share + sales commission eligibility.
- Meal discounts
- Flexible scheduling
- Opportunities for advancement within a growing company.
- Medical, Dental, Vision and IRA (eligible for full-time equivalent employees)
- PTO, Sick Pay (Up to 6 days) & Holiday Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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