Retail Sales Associate

Verizon • Chicago, IL

3d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to grow sales and help customers find technology solutions. You will learn about customers’ needs, recommend products and services, provide a complete sales solution, and close sales using clear communication. The role also includes ongoing training and developing skills in merchandising and inventory operations. You may contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored events to build customer relationships.

This is an onsite, worksite-based role with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance. Additional shifts may be available, typically during summer, November through December, and peak vacation periods.

The position offers hourly base pay and individual commissions. Pay varies by geography, hours worked, and performance. The posting states a general base pay range of $16.00 to $21.00 per hour, with the starting base pay rate for the listed Illinois location(s) being $18.27 per hour. Commission earnings are based on sales performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by building connections and asking questions.
• Present product insights and solution recommendations to provide customers with a complete sales solution.
• Close sales by communicating effectively and offering intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Contact interested current Verizon customers by outbound calls and text messages.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with incentives that have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave, including eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED