Retail Sales Associate

Verizon•Eugene, OR
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales through technology knowledge and customer service, identifying customer needs, recommending complete product and service solutions, and closing sales. Associates develop their skills through ongoing training in sales and operational functions, including merchandising and inventory. The role may also involve contacting interested Verizon customers by phone or text and engaging with the community at off-site Verizon-sponsored events. The position offers hourly base pay of $16.00 to $21.00, with individual sales commissions and additional earning potential for employees who exceed sales goals. Compensation varies by geography, hours worked, and performance. A $2,500 sign-on bonus is available subject to its terms and conditions. The role has 40 scheduled weekly hours.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and exceptional customer service.
  • Build customer connections and uncover customer needs by asking appropriate questions.
  • Present product insights and recommend solutions that address customers’ needs.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Develop skills through ongoing training and upskilling in operational functions, merchandising, and inventory.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Best-in-class medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs that have awarded top performers with travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Potential $2,500 sign-on bonus, subject to award terms and conditions.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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