Sales Floor Associate - Retail Liquor Sales

SPECS FAMILY PARTNERS LTD•Houston, TX

3d•Onsite

About The Position

The Sales Floor Associate provides extraordinary shopping experiences to guests and stocks merchandise at Spec's. The role includes greeting and assisting guests, recommending products, answering questions, building relationships with regular guests, maintaining merchandise and displays, and keeping sales-floor and back-stock areas clean, organized, and safe. Associates may also run a register, receive merchandise, carry products for guests, prepare promotional events, and assist with inventory as business needs require. The position requires dependable attendance, a helpful and outgoing demeanor, teamwork, time management, and the ability to work in a fast-paced retail environment. Associates must follow company and OSHA safety regulations, management directives, and uniform standards. This is not a remote position. Full-time work is typically 35 hours per week; associates must be available for any shift on Friday or Saturday and for at least 80% of shifts each week. Scheduling varies according to business needs.

Requirements

Must be over 21 years of age to work at Spec's.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
Ability to read, comprehend, and write simple instructions or memos.
Ability to communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
Ability to apply common-sense understanding to carry out written, oral, or diagram-form instructions.
Responsible, reliable, and committed to providing extraordinary service.
Patient, friendly, outgoing, and helpful demeanor.
Self-starter with a strong work ethic who completes assignments in a timely manner and looks for the next task.
Ability to manage stress in a fast-paced environment, prioritize tasks, and work cooperatively with others.
Ability to regularly stand, walk, bend, climb or balance, and use arms, hands, and fingers to feel, handle, reach, and lift.
Ability to regularly lift or move up to 50 pounds and occasionally lift or move 100 pounds or more using proper techniques and tools.
Ability to regularly push or pull 50 to 100 pounds or more.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
Must attend work physically according to a management-set schedule that may vary from week to week.
Must be available to work any shift on Friday or Saturday and at least 80% of shifts each week.

Nice To Haves

Retail sales experience.
High school diploma or GED.
Strong product knowledge.
Bilingual skills.

Responsibilities

Know and actively demonstrate the company mission statement and core values.
Maintain the required uniform standard during working hours.
Demonstrate superior product knowledge.
Greet guests and engage with them in a helpful, friendly manner.
Recommend merchandise based on guests’ needs or desires, with a focus on in-house brands.
Answer guests’ questions about merchandise prices and use.
Build relationships with regular guests.
Carry products to register counters or carry products out for guests when needed.
Operate a cash register when business needs require.
Receive merchandise when business needs require.
Prepare promotional events as necessary.
Set up displays and arrange merchandise to promote sales.
Front merchandise, rotate stock for freshness, and stock shelves.
Keep the sales floor and back-stock areas neat and orderly.
Clean shelves, bottles, aisles, and tables, and identify improperly stocked products that could cause trips or falls.
Maintain fresh, readable price tags on products.
Provide management with feedback about product movement, stock levels, out-of-stocks, and department needs.
Prepare sales-floor and storage areas for inventory and assist with inventory when needed.
Properly use and maintain computers and RF scanner equipment.
Continually improve relevant skills and knowledge to support profitability and productivity.
Avoid coworker conversations when guests are present and limit personal cell phone use on the sales floor to work-related activities.
Carry out management directives efficiently and complete responsibilities carefully and attentively.
Work cooperatively as part of a team, prioritize tasks, and manage time and stress in a fast-paced environment.
Follow Spec's Family Partners and OSHA safety regulations.
Complete other projects and tasks assigned by management, including cleaning the bathroom when required.
Meet attendance and timeliness expectations.