Sales Floor Associate - Retail Liquor Sales (83744)

Specs Family Partners•Houston, TX
•Onsite

About The Position

Sales Floor Associates provide extraordinary shopping experiences to guests while stocking and maintaining merchandise. They demonstrate product knowledge, greet guests, recommend products, answer questions, and build relationships with regular guests. They also stock and rotate merchandise, set up displays, maintain accurate price tags, keep sales and storage areas clean and orderly, and provide management with feedback about inventory and department needs. The role may include operating a cash register, receiving merchandise, preparing promotional events, and assisting with inventory as business needs dictate. Associates must follow company and OSHA safety rules, management directives, and attendance requirements. This is not a remote sales job and has no supervisory responsibilities. The position requires regular standing, walking, bending, reaching, climbing or balancing, and handling merchandise. Associates must regularly lift or move up to 50 pounds and occasionally up to 100 pounds or more, and regularly push or pull 50 to 100 pounds or more, using proper techniques and tools. Work is scheduled according to business needs and may vary from week to week. Full-time is typically 35 hours per week; part-time is up to 25 hours per week. Employees must be available for any shift on Friday or Saturday and for at least 80% of weekly shifts. A valid TABC Beverage Sellers Permit must be maintained; in some cases, a Food Handlers Permit is also required. The company pays for up to three hours spent completing the TABC course, but deducts the course cost from the employee's paycheck.

Requirements

  • Must be over 21 years old under state law.
  • Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
  • Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
  • Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
  • Ability to use common sense to carry out written, oral, or diagram-form instructions.
  • Responsible, reliable, and committed to providing extraordinary service; patient, friendly, outgoing, self-starting, and able to complete assignments promptly.
  • Ability to prioritize tasks, manage time, work cooperatively, and handle stress in a fast-paced environment.
  • Ability to meet the role's physical demands, including regularly lifting or moving up to 50 pounds, occasionally lifting or moving 100 pounds or more, and regularly pushing or pulling 50 to 100 pounds or more.
  • Ability to stand, walk, bend, reach, handle merchandise, climb or balance, and communicate and understand.
  • Close vision, distance vision, depth perception, and ability to adjust focus.
  • Physical attendance according to a management-created schedule that may change based on business needs.
  • Must be available for any shift on Friday or Saturday and for at least 80% of shifts each week.
  • Must comply with the company's scheduling rules; working outside scheduled hours requires District Manager approval.

Nice To Haves

  • Retail sales experience.
  • High school diploma or GED.
  • Strong product knowledge.
  • Bilingual skills.

Responsibilities

  • Demonstrate the company's mission, core values, uniform standards, and strong product knowledge.
  • Greet and assist guests, recommend merchandise based on their needs, answer questions about product prices and use, and build relationships with regular guests.
  • Carry products to registers or out for guests when needed.
  • Operate a cash register or receive merchandise when business needs require.
  • Prepare promotional events and set up displays or arrange merchandise to promote sales.
  • Front merchandise, rotate stock for freshness, and stock shelves.
  • Keep the sales floor and back stock neat and orderly; clean shelves, bottles, aisles, and tables, and identify improperly stocked products that could cause trips or falls.
  • Maintain fresh and readable price tags.
  • Give management feedback about fast- and slow-moving products, stock levels, out-of-stocks, and department needs.
  • Prepare sales-floor and storage areas for inventory and assist with inventory when needed.
  • Properly use and maintain computers and RF scanner equipment.
  • Continue improving relevant skills and knowledge to support profitability and productivity.
  • Avoid coworker conversations when guests are present and limit personal cell phone use on the sales floor to work-related activities.
  • Carry out management directives efficiently, complete work carefully, cooperate with teammates, prioritize tasks, and manage stress in a fast-paced environment.
  • Follow company and OSHA safety regulations.
  • Complete other tasks assigned by management, including cleaning bathrooms if requested.
  • Meet attendance and timeliness requirements and work scheduled shifts.

Benefits

  • The company pays for up to three hours spent completing the TABC course.
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