Sales Floor Associate - Retail Liquor Sales (83548)

Specs Family Partners•Irving, TX
•Onsite

About The Position

Sales Floor Associates provide extraordinary shopping experiences for guests while stocking merchandise and maintaining an orderly sales floor and back stock. They demonstrate product knowledge, greet and assist guests, recommend products based on guest needs, answer questions about price and product use, and build relationships with regular guests. The role may also involve carrying products for guests, operating a cash register, receiving merchandise, preparing promotional events, arranging displays, rotating and stocking merchandise, and assisting with inventory. Associates keep shelves, bottles, aisles, tables, and price tags clean and orderly; report product movement, stock levels, out-of-stocks, and department needs to management; and properly use and maintain computers and RF scanner equipment. They follow company and OSHA safety rules, management directives, attendance and scheduling requirements, and teamwork and service standards. The job has no supervisory responsibilities. Bathroom cleaning and other tasks assigned by management may be required. This is not a remote sales job. Full-time is typically 35 hours per week; part-time is up to 25 hours per week. Employees must be available to work any shift on Friday or Saturday and at least 80% of shifts each week. Scheduling may vary with business needs. The work involves frequent standing, walking, bending, reaching, climbing or balancing, lifting and carrying products, and pushing or pulling loads. Employees may be exposed to outside weather conditions while serving guests; noise is usually moderate. Employees must be over age 21 under state law and maintain a valid TABC Beverage Sellers Permit. In some cases, a valid Food Handlers Permit is also required. Spec's provides information for the TABC course and pays up to three hours of course time, but deducts the course cost from the employee's paycheck.

Requirements

  • Must be over 21 years of age under state law.
  • Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
  • Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
  • Ability to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
  • Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
  • Responsible, reliable, patient, friendly, outgoing, and committed to extraordinary guest service; able to work independently with a strong work ethic and complete assignments in a timely manner.
  • Ability to work the required schedule: availability for any shift on Friday or Saturday and at least 80% of shifts each week.
  • Ability to meet the physical demands, including regular standing, walking, bending, reaching, climbing or balancing; lifting and/or moving up to 50 pounds regularly and up to 100 pounds or more occasionally using proper techniques and tools; and pushing or pulling 50 to 100 pounds or more regularly.
  • Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.
  • Physical attendance according to a management-set schedule is required.

Nice To Haves

  • Retail sales experience is preferred, though the employer is willing to train candidates who are willing to learn.
  • High school diploma or GED is preferred but not required.
  • Strong product knowledge is a plus.
  • Bilingual skills are a plus.

Responsibilities

  • Know and demonstrate the company mission statement and core values, and maintain the required uniform standard during worked hours.
  • Demonstrate product knowledge; greet and assist guests, recommend merchandise based on their needs, answer questions about prices and product use, and build relationships with regular guests.
  • Carry products to registers or out for guests when needed; operate a cash register or receive merchandise as business dictates.
  • Prepare promotional events and arrange displays or merchandise to promote sales.
  • Front merchandise, rotate stock, and stock shelves with product.
  • Maintain neat and orderly sales floor and back stock; clean shelves, bottles, aisles, and tables; ensure merchandise is stocked safely and price tags are fresh and readable.
  • Provide management with feedback about fast- or slow-moving products, stock levels, out-of-stocks, and department needs.
  • Prepare sales floor and storage areas for inventory and assist with inventory when needed.
  • Properly use and maintain computers and RF scanner equipment.
  • Continually improve relevant skills and knowledge to support productivity and profitability.
  • Follow guest-service standards, limit coworker conversations when guests are present, and restrict personal cell phone use on the sales floor to work-related activities.
  • Carry out management directives, complete responsibilities carefully, work cooperatively, prioritize tasks, and manage time and stress in a fast-paced environment.
  • Follow company and OSHA safety regulations.
  • Perform other management-assigned tasks, which may include cleaning the bathroom.
  • Meet attendance and timeliness requirements and follow the assigned schedule.
  • Maintain a valid TABC Beverage Sellers Permit and, where applicable, a valid Food Handlers Permit.

Benefits

  • The employer pays for up to three hours spent taking the TABC course; the course cost is deducted from the employee's paycheck.
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