Retail Sales Associate

Verizon • Canton, OH

3d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to support sales success and help customers find technology products and services that meet their needs. You will use customer service and communication skills to build connections, understand customer needs, recommend solutions, and close sales. The role also includes ongoing training and development in merchandising and inventory operations, opportunities to contact interested current Verizon customers by phone or text, and opportunities to engage with the community at off-site Verizon-sponsored events.

This is an onsite, worksite-based position with 40 scheduled hours per week. The role is commission-based, with a listed starting base pay rate of $16.59 per hour. The posting also describes base pay of $16.00 to $21.00 per hour, commissions tied to individual sales performance, and potential additional compensation for employees who exceed sales goals. Compensation varies by geography, hours worked, and performance.

Benefits and perks include medical, dental, and vision coverage; a 401(k) plan with matching contributions; paid time off; paid parental leave; tuition assistance; discounts on Verizon products and services and other offerings; and additional insurance and incentive programs. The position requires a high school diploma or GED, at least one year of relevant experience, and willingness to work evenings, weekends, and holidays. Employees may also be open to picking up additional shifts during peak periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
• Learn and uncover customers’ needs by making connections and asking questions.
• Present product insights and recommend solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Develop skills through ongoing training and cross-training in merchandising and inventory operations.
• Place outbound calls and send text messages to current Verizon customers interested in products and services to grow a customer base.
• Engage with the community outside the store, including at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions, including eligible participant contributions, qualified student loan repayments, or a combination of both.
• Five weeks of paid time off, including vacation, holidays, and personal days; the compensation section also states up to 8 company-paid holidays and up to 6 personal days per year, with newly hired employees receiving up to 15 vacation days per year.
• Paid parental leave, including 8 weeks for eligible new parents and potentially up to 16 weeks for the birthing parent when combined with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and other offerings.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• Potential sales commissions, with additional compensation for exceeding sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED