Retail Sales Associate

EZCORP • Tampa, FL

3d • $15 - $16 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for Value Pawn & Jewelry in Tampa, Florida. The role offers a career path in a fast-paced retail environment, beginning with a five-week paid training program. After completing training, employees receive a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue through a Pawnbroker Certification Program for an additional $1 per hour and may pursue Lead Pawnbroker or Assistant Manager opportunities. The Assistant Manager path includes a six-month training program.

The position involves daily customer interaction, assisting with sales and reaching mutually satisfactory agreements on pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful customer environment.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual skills.

Responsibilities

• Greet and assist customers in person and by phone, providing excellent customer service.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED