Retail Sales Associate

2020 Companies•New Lenox, IL

2d•$800 - $1,000•Onsite

About The Position

2020 Companies is hiring Retail Sales Associates, known as Energy Pros, to represent NRG at a local retail location. Associates engage shoppers about NRG electricity and gas services, help customers find ways to lower energy costs, and build professional relationships with customers and coworkers. The position includes paid training and selling in a retail store, kiosk, and/or event environment. The posting states that the role does not involve door-to-door sales, cold calling, or telemarketing. Associates welcome customers, assess their needs, recommend relevant products and services, document sales and other activity, and work toward individual and team sales goals. The role also involves keeping the workstation or kiosk clean and presentable and accurately submitting required paperwork. The employer describes opportunities for career advancement and personal development, and offers a base plus uncapped commission, a first-sale bonus, and an opportunity for a base-pay raise every six months. The posting estimates average sales representatives are expected to earn $800–$1,000 weekly.

Requirements

High school diploma or equivalent.
Six months of prior sales, retail, telecom, or marketing experience.
Demonstrated knowledge of products and services.
Excellent communication, presentation, interpersonal, and problem-solving skills.
Integrity and commitment to customer satisfaction.
Ability to multitask in a fast-paced, team environment.
Availability to work evenings, weekends, and holidays as needed.
Ability to maintain customer confidentiality.

Responsibilities

Work within a local retail location and engage consumers about NRG electricity and gas services.
Help customers in the community lower their energy costs.
Welcome customers courteously, offer assistance, assess their needs, and suggest products and services that fit those needs.
Provide information about products and services and help customers make selections with confidence.
Build professional relationships with customers and fellow employees.
Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
Accurately document and report sales and communicate activity to Retail Operations.
Keep the workstation or kiosk clean, well-organized, functional, and presentable.
Submit all paperwork completely and accurately.
Collaborate with the team to accomplish goals and contribute related results as needed.
Maintain regular and prompt attendance and customer confidentiality.