Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe's, you welcome customers and help them find products and services for home improvement needs. You provide friendly, professional assistance throughout the shopping experience, help customers locate and select merchandise, and may occasionally load merchandise. Associates are assigned to a store department based on hiring needs and skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The work includes listening to customers, answering questions, organizing and replenishing merchandise, processing orders and deliveries, and preparing products to meet customer needs. Daily duties vary by department. The role may involve working indoors and outdoors in changing weather and climate conditions, exposure to noise and moving equipment, and occasional travel to meetings, training, or neighboring stores. Lowe's reports approximately 300,000 associates.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Help customers locate, select, and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
- Travel occasionally to meetings, training, or to support neighboring stores, as needed.
Benefits
- Multiple health insurance options, including health, dental, and vision insurance.
- Tuition assistance, education support, and trade skills scholarships.
- 401(k) retirement account with company match.
- Employee Stock Purchase Plan, subject to eligibility.
- 10% Lowe's Associate Discount and a broad discount platform.
- Flexible schedules.
- Life and disability insurance.
- Paid time off, which may include vacation, holidays, sick time, and volunteer time depending on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program with concierge and work/life services and no-cost counseling.
- Maternity and parental leave.
- Adoption assistance.
- Learning and development opportunities.
- Business Travel Accident insurance.
- Other discretionary benefits based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
