Retail Sales Manager
MY WIRELESS • Carmel, IN9d • $33,363 - $58,363 • Onsite
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Retail Sales Manager
MY WIRELESS•Carmel, IN
•$33,363 - $58,363•Onsite
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Sales Manager to lead a retail location and develop a team of Retail Sales Associates. The manager is responsible for delivering a best-in-class customer experience, building customer loyalty, and achieving sales targets. The role includes supervising daily store operations, hiring and scheduling employees, and training, coaching, and developing team members. The position is full-time and based at the Merchants Square location in Carmel, Indiana. The listed salary range is $33,363–$58,363 per year, plus commission. The manager helps maintain a clean, safe, and well-stocked store, ensures compliance with company policies and legal requirements, and builds local business relationships through community events. The role requires flexible availability, including evenings, weekends, and holidays. Duties may include other related work as needed to meet organizational needs. The job involves standing and walking for prolonged periods, occasionally lifting or moving objects weighing up to 10 pounds, and frequently reaching with the hands and arms. Other physical activities may include climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise. The position requires dexterity, working with small mobile-phone parts, and looking at a computer screen for prolonged periods. Reasonable accommodations may be made for qualified individuals with disabilities.
Requirements
- At least 1 year of management experience in a similar field.
- At least 1 year of retail or customer-facing sales experience.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Demonstrated ability to meet performance and operational standards.
- Ability to motivate, lead, and coach a team to achieve results.
- Strong organizational skills and attention to detail.
- Effective communication and interpersonal skills.
- At least 18 years of age and legally able to work in the United States.
- High school diploma or equivalent.
Nice To Haves
- Bilingual ability (may not be required depending on location).
- Bachelor’s degree.
- Retail or customer-facing sales experience in the telecommunications industry.
- Experience prospecting through outbound calls.
- Management experience in the wireless industry.
Responsibilities
- Coach and develop team members to meet location goals and company-established key performance indicators.
- Maintain location staffing through employee retention, recruiting, training, and employee development.
- Build a steady client base through ethical, customer-centric business practices.
- Establish business accounts by partnering with the AT&T Signature team and holding community events outside the store.
- Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising according to company standards and policies.
- Initiate, coordinate, and enforce operational policies and procedures.
- Ensure the location complies with legal requirements.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing professional networks.
- Supervise daily store operations, including hiring, scheduling, training, and coaching the team to deliver a strong customer experience and sales results.
Benefits
- Strong base pay with commission and bonus opportunities.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit with AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Job Search Resources
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