BestDrive Retail Store Manager

BestDrive•Grove City, OH

About The Position

The Retail Store Manager runs a BestDrive retail location and directs its day-to-day operations. The role develops strategies to improve customer service, drive sales, increase profitability, and grow the business. As the main contact at the location, the manager oversees operational and people-management requirements, works with the sales team to engage area fleets and tire users, and promotes new tires, retreads, and tire services. The position involves running the location as a small business, supervising the team, making operational and staffing decisions, and ensuring high-quality service. The manager oversees employees, inventory, sales plans, customer accounts, financial performance, asset protection, safety, and compliance. They recruit, train, develop, coach, and motivate employees; pursue sales and profitability objectives; and use the existing operating system to bill sales channels. The role also involves manual work, including handling commercial tires and wheels, and may require rotating shifts, nights, and occasional weekends. The position pays a base salary of $90,000–$130,000 per year, based on experience and qualifications, with eligibility to participate in the Store Manager Incentive Plan. No relocation assistance is offered.

Requirements

Must be 21 years or older.
High school diploma or equivalent.
Valid driver's license in good standing.
At least 5 years of experience in the tire industry.
2–5 years of experience managing and leading people and/or projects.
Excellent written and oral communication skills.
Basic math skills.
Attention to detail.
Ability to multitask.
Legal authorization to work in the United States; employment visa sponsorship is not available.
Ability to work rotating shifts, potentially nights and occasional weekends.
Ability to handle hazardous materials and wear required protective equipment.
Ability to routinely lift 75–100 pounds and occasionally lift up to 150 pounds individually.
Ability to stand, bend, climb, lift, and walk as required.

Nice To Haves

College degree.
7 or more years of experience in the tire industry.
5 or more years of experience managing and leading people.
3 or more years of experience in retail tire sales.
TIA Certification.
Retread tire knowledge.
Intermediate Microsoft Office skills.

Responsibilities

Oversee daily store operations, supervise employees, and manage inventory.
Manage location staff functions to provide exceptional customer service while maintaining the Company's financial integrity.
Develop sales plans to grow profitability.
Maintain current accounts through regular sales calls and follow-up.
Solicit commercial truck tire accounts at the store and in surrounding areas.
Sell new truck tires, retreads, and services.
Meet annual and monthly sales and production objectives to ensure profitability.
Protect assets, including inventory, accounts receivable, trucks, and equipment, with the goal of reducing operating costs.
Recruit, train, develop, and motivate employees.
Learn and use the existing business operating system to bill sales channels.
Maintain an acceptable profit margin.
Coach, counsel, and discipline employees; plan, monitor, and appraise job results.
Perform manual tasks for extended periods, which may include lifting commercial tires and wheels, standing, bending, and squatting.
Manage safety, health, and environmental processes, including conducting safety huddles, leading with safety, and submitting required paperwork for injuries and accidents.
Ensure compliance with local, state, and federal laws.
Assist with quarterly inventory and maintain product security and control measures.