BestDrive Service Technician

BestDrive•Doraville, GA

About The Position

The Tire Service Technician performs tire and related service and repair for commercial vehicles, medium trucks, and off-the-road equipment, including construction, earthmoving, mining, and farm equipment. The role includes mounting, dismounting, balancing, installing, and repairing tires and tire/wheel assemblies, as well as inspecting tires and wheels and determining whether tires can be repaired. Technicians operate heavy-duty tire service equipment and hand and power tools, maintain their assigned service vehicle and equipment, document work, and follow company and OSHA safety requirements. Emergency roadside service calls may be scheduled at night or on weekends on a rotating basis. Work hours are generally 7 a.m. to 5 p.m., Monday through Friday. Saturday and evening work may be needed, sometimes with little or no advance notice. The job takes place indoors and outdoors in varying temperatures and requires physically demanding work, including routinely lifting 75–100 pounds and occasionally lifting up to 150 pounds individually. Employees must handle hazardous materials and wear protective equipment. BestDrive provides a structured career progression from Service Technician I, an entry-level role learning commercial tire service fundamentals, through Service Technician II, III, and IV, with increasing independence, advanced fleet and roadside service skills, technical expertise, and mentorship responsibilities.

Requirements

  • Valid driver's license.
  • Mechanical aptitude and willingness to learn.
  • Strong commitment to safety and customer service.
  • Ability to work outdoors and perform physically demanding work.
  • Legal authorization to work in the United States; employment visa sponsorship is not available.
  • Ability to routinely lift 75–100 pounds and occasionally lift up to 150 pounds individually.
  • Ability to handle hazardous materials and wear required protective equipment.

Nice To Haves

  • Tire, automotive, diesel, fleet, or related service experience.
  • High school diploma or equivalent.
  • 1–2 years of tire service technician experience.
  • CDL license.
  • TIA certification.

Responsibilities

  • Mount, dismount, and install tires and tire/wheel assemblies.
  • Load and unload tires on and off trucks.
  • Repair tires and determine whether tire conditions are repairable.
  • Inspect tires and wheels before and after service, following established procedures.
  • Review work orders and discuss work with supervisors.
  • Accurately document work performed according to company policy.
  • Operate heavy-duty tire service equipment and tools, including boom cranes, cribbing, jacks, compressors, and electric and hydraulic equipment.
  • Unbolt and re-bolt wheels from and to equipment using lug wrenches and other hand and power tools.
  • Mount and dismount off-the-road tires, including multi-piece rims.
  • Perform emergency road service calls on a rotating basis, including nights and weekends.
  • Maintain the assigned service vehicle, including its appearance and onboard equipment and tools.
  • Follow OSHA regulations and safety requirements.

Benefits

  • Competitive pay.
  • Sign-on bonus opportunities.
  • Paid training and certifications.
  • Career advancement opportunities.
  • Overtime potential.
  • Comprehensive benefits package.
  • Stable and growing organization.
  • Industry-leading safety culture.
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