Retail Manager

Acosta • Austin, TX

9d

About The Position

The Retail Manager leads a team of Retail Coverage Merchandisers (RCMs) to deliver strong in-store execution and drive client sales. The role provides strategic direction, develops team members, and supports sales opportunities in a fast-paced, collaborative environment. The Retail Manager also serves as a subject matter expert on Acosta’s retail systems and helps associates improve in-store performance through training and tools.

Requirements

• Ability to see the big picture and translate diverse systems and goals into actionable plans.
• Strong communication skills, including the ability to tailor messages to different audiences.
• Experience coaching, mentoring, and promoting continuous learning within teams.
• Ability to align organizational goals with individual performance objectives.
• Expertise in retail systems and tools to drive efficiency and execution.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Valid driver’s license and ability to travel as needed.
• Strong interpersonal, organizational, and sales skills.
• Comfort presenting to various audiences and confidently responding to questions.

Responsibilities

• Train, mentor, and inspire RCMs to meet and exceed client expectations in merchandising, shelving, and sales execution.
• Provide daily strategic direction to maximize sales opportunities and help the team identify best practices and in-store selling opportunities.
• Conduct regular audits and provide actionable feedback to ensure high-quality execution.
• Build strong relationships with retail partners through consistent communication.
• Partner with Retail Directors and internal stakeholders to align on key initiatives and communicate across teams.
• Serve as a subject matter expert on Acosta’s retail systems.
• Train associates using Acosta University and other tools to improve in-store performance.
• Develop selling materials for retail meetings and conduct bi-quarterly evaluations to support team development.
• Perform other assigned responsibilities, including meeting physical requirements and maintaining a valid driver’s license for travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed