Retail Manager

Acosta•Columbus, OH

About The Position

The Retail Manager leads a team of Retail Coverage Merchandisers (RCMs) to deliver strong in-store execution and drive client sales. The role provides strategic direction, supports team development, monitors execution quality, builds relationships with retail partners, and collaborates with Retail Directors and internal stakeholders. The manager also serves as a subject matter expert on Acosta’s retail systems, trains associates using Acosta University and other tools, and prepares materials and evaluations for retail meetings.

Requirements

  • Ability to understand diverse systems and goals and translate them into actionable plans.
  • Strong communication skills and ability to tailor messages to different audiences.
  • Experience coaching and mentoring and promoting continuous learning within teams.
  • Ability to align organizational goals with individual performance objectives.
  • Expertise in retail systems and tools.
  • Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
  • Valid driver’s license and ability to travel as needed.
  • Strong interpersonal, organizational, and sales skills.
  • Comfort presenting to various audiences and confidently responding to questions.

Responsibilities

  • Train, mentor, and inspire RCMs to meet and exceed client expectations in merchandising, shelving, and sales execution.
  • Provide daily strategic direction to maximize sales opportunities and help the team identify best practices and in-store selling opportunities.
  • Conduct regular audits and provide actionable feedback to ensure high-quality execution.
  • Build relationships with retail partners through consistent communication.
  • Partner with Retail Directors and internal stakeholders to align on initiatives and communicate across teams.
  • Serve as a subject matter expert on Acosta’s retail systems.
  • Train associates using Acosta University and other tools to improve in-store performance.
  • Develop selling materials for retail meetings and conduct bi-quarterly evaluations to support team development.
  • Perform other assigned responsibilities, meet physical requirements, and maintain a valid driver’s license for travel.
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