Retail Manager
About The Position
The Retail Manager leads a team of Retail Coverage Merchandisers (RCMs) to deliver strong in-store execution and support client sales. The role provides strategic direction, develops team capability, monitors execution quality, and builds relationships with retail partners. It also works with Retail Directors and internal stakeholders on initiatives and uses Acosta’s retail systems and training tools to improve performance. The position includes developing materials for retail meetings, conducting bi-quarterly evaluations, and other assigned duties. Travel is required as needed, and the role requires a valid driver’s license and the ability to meet physical requirements.
Requirements
- Ability to see the big picture and translate diverse systems and goals into actionable plans.
- Strong communication skills, including the ability to tailor messages to different audiences.
- Experience coaching and mentoring and promoting continuous learning within teams.
- Ability to align organizational goals with individual performance objectives.
- Expertise in retail systems and tools to drive efficiency and execution.
- Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
- Valid driver’s license and ability to travel as needed.
- Strong interpersonal, organizational, and sales skills.
- Comfort presenting to various audiences and responding to questions confidently.
Responsibilities
- Train, mentor, and inspire RCMs to meet and exceed client expectations in merchandising, shelving, and sales execution.
- Provide daily strategic direction to maximize sales opportunities and help the team identify best practices and in-store selling opportunities.
- Conduct regular audits and provide actionable feedback to ensure high-quality execution.
- Build relationships with retail partners through consistent communication.
- Partner with Retail Directors and internal stakeholders to align on key initiatives and communicate across teams.
- Serve as a subject matter expert on Acosta’s retail systems and train associates using Acosta University and other tools.
- Develop selling materials for retail meetings and conduct bi-quarterly evaluations to support team development.
- Perform other responsibilities as assigned, including meeting physical requirements and maintaining a valid driver’s license for travel.
Benefits
- Flexible scheduling options are available for many field roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
