Experienced Retail Automotive Service Manager
About The Position
Midas is hiring an experienced Retail Automotive Service Manager to lead its automotive service shop. The manager directs the automotive and general service technicians, delivers exceptional customer service, drives business, and supports technicians’ success. The role includes supervising up to ten employees and overseeing service operations for domestic, European, and Asian cars and light trucks. Compensation is performance-based and includes salary plus an uncapped bonus. The posting lists annual compensation of $60,000–$130,000 and also advertises $65,000–$100,000+ annually. The position offers a five-day work week and requires a flexible retail schedule that may include weekends, evenings, and holidays.
Requirements
- At least five years of retail store manager experience.
- Automotive service writing experience.
- Excellent customer service disposition.
- Strong communication skills.
- Ability to lead and motivate teammates.
- Team-building skills.
- Ability to follow directions and processes.
- Ability to use computers and software.
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid driver’s license.
Responsibilities
- Manage and direct automotive and general service technicians in shop operations.
- Listen to customers, consult with them, and deliver exceptional customer service.
- Follow up with customers regarding requested services and estimated completion times.
- Oversee complete vehicle inspections and make comprehensive service recommendations.
- Build computerized repair orders and source parts.
- Present and discuss pricing estimates with customers and promote shop service specials.
- Lead, manage, and train the team in alignment with the company’s vision, purpose, core values, and employee creed.
- Supervise up to ten employees.
- Oversee technicians’ inspections, diagnosis, and repairs of domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Maintain the cleanliness and organization of the facility.
- Perform other duties as assigned.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off, including holiday and vacation time
- Paid training
- 401(k)
- 401(k) matching
- Performance-based bonus
- Employee product and service discounts
- Professional development reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
