Retail Associate Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Strong listening and interpersonal skills.
• Good verbal and written communication skills and the ability to communicate cross-functionally.
• Basic computer skills and working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines and objectives.
• Ability to maintain flexible availability, including nights, weekends, and holidays.
• Ability to stand for extended periods, climb up and down a ladder, move throughout the store, and lift a 30-pound box overhead.
• Ability to learn business acumen quickly with appropriate training.
• Strong self-accountability and a proactive drive for results.

Nice To Haves

• Retail sales, customer service, or similar experience.

Responsibilities

• Engage customers throughout the Cashier Area and Club Desk and provide world-class service using PGATSS Service behaviors.
• Build lasting customer relationships that encourage customers to return.
• Process front-end operations, including returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, and coupons.
• Maintain front-end merchandise at a high stock and visual presentation level to support sales and the customer experience.
• Keep front-end equipment and supplies maintained and operational.
• Demonstrate ethical conduct, safety, and compliance across departments.
• Maintain a clean and professional front-end area.
• Securely accept cash, credit and debit cards, and gift cards, processing transactions correctly and efficiently in accordance with standard operating procedures.
• Answer basic product questions, provide store information, and direct customers to store areas or team members as needed.
• Stay informed about merchandising promotions and marketing events, using The Links bulletins to support merchandising throughout each promotion.
• Inform, educate, and promote customers on the company’s products and services.
• Provide the Sales and Service Manager with feedback on operational and merchandising opportunities.

Benefits

• Medical, dental, and vision coverage beginning on day one for eligible full-time associates.
• Company-matching 401(k) retirement plan.
• Vacation time.
• Associate merchandise discount.
• Performance-based bonus opportunities for eligible full-time and part-time associates.
• 100% reimbursement of annual membership dues for eligible members of the PGA of America, LPGA, and United States Golf Teachers Federation.