Seasonal Retail Sales and Recovery Associate, Montgomery Mall
About The Position
As a Retail Sales & Recovery Colleague at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You support sales goals through consistent, high-quality service and a friendly, approachable manner. Colleagues prepare the sales floor for customers, review goals and information about new arrivals, top sellers, and promotions, and offer customers a warm welcome and personal service. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, make sure customers have what they need, and thank them sincerely. Teamwork, honesty, care, collaboration, and a commitment to learning and improving are central to the role. The position requires regular attendance and punctuality, and flexible availability for days, evenings, weekends, and holidays. Physical requirements include talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. Colleagues must be able to stand for at least two consecutive hours and lift at least 25 pounds. The role also involves frequent use of computers and other technology, including handheld equipment and cash registers.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and adaptable to changing priorities.
- Be able to work independently and contribute to team dynamics.
- Be comfortable handling electronic devices.
- Meet physical requirements that include standing for at least two consecutive hours, lifting at least 25 pounds, constant movement, reaching, stooping, kneeling, crouching, and climbing ladders.
- Have close vision, color vision, depth perception, and focus adjustment.
- Use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Maintain merchandise displays and keep the sales floor clean, organized, visually engaging, and customer-ready.
- Tidy and recover fitting rooms and the sales floor throughout the day.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers warmly, engage in friendly personal conversations, and provide attentive service.
- Update signs and pricing and support merchandise moves as needed.
- Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Support teammates and contribute to sales goals and individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
