Seasonal Commission Sales - Montgomery Mall

Nordstrom•Bethesda, MD

About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent service, working as teammates, and meeting sales goals. This professional sales role offers commission earning potential. The primary goal is to help customers feel good and look their best through fashion expertise, relationship-building, and a customer experience that encourages them to return. The role follows Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. Salespeople build a personal customer base through in-store interactions, outreach, and digital tools; provide style and fit advice; and use follow-up practices to build lasting customer relationships. They also help keep the department ready for customers and contribute to a productive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. The role may occasionally require flexibility to support other departments. Physical activity includes moving for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use, as well as handling and lifting merchandise. Employees regularly lift up to 10 pounds and occasionally up to 25 pounds. The stated hourly pay range is $18.65–$18.65. Commission varies by merchandise: apparel, shoes, and accessories typically range from 3% to 14.5%; Beauty and Men’s Fragrance sales roles typically receive 3%. The position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits to support employees and their families, subject to eligibility requirements based on factors such as location, job level, classification, and length of employment.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head; regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Give honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.