Seasonal Commission Sales - Montgomery Mall

Nordstrom • Bethesda, MD

2d

About The Position

At Nordstrom, this professional sales role focuses on providing excellent customer service, building relationships, and meeting sales goals. Employees bring fashion expertise, energy, and genuine care to customer interactions to create an experience that encourages customers to return. The central objective across departments is to help customers feel good and look their best.

The role involves delivering Nordstrom's 5-Point Selling Standard, growing a personal customer base through in-store interactions, outreach, and digital tools, and offering style and fit feedback. Sales employees set and pursue personal goals, maintain a customer-ready department, stay informed about products and trends, and support teammates. Follow-up practices include using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.

Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required. The role has physical demands that include continuous movement during shifts, frequent bending and reaching, handling merchandise, and lifting.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to meet the role's physical demands, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Provide honest, confident style and fit feedback to earn customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help keep the department productive.
• Build customer relationships and predictable business using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book tool.
• Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts, and occasionally support other departments.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• May be eligible for performance-based incentives or bonuses.
• 401(k), medical, vision, dental, life and disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed