Seasonal Beauty Sales - Fragrances - Montgomery Mall

Nordstrom • Bethesda, MD

8d

About The Position

In Nordstrom’s Beauty Department, the Beauty Sales employee creates personalized beauty experiences and helps customers feel their best. The role engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. It is suited to someone passionate about beauty trends, makeup, and skincare, who can build a customer following both in-store and digitally.

The employee conducts makeup applications and skincare analyses, recommends products aligned with customers’ beauty goals, and contributes to a welcoming and inclusive environment. They work toward sales goals through in-store and digital selling, book appointments and support Beauty events and services, maintain an organized and customer-ready department, keep up with beauty trends and product knowledge through training, and process sales, refunds, and exchanges while building customer loyalty.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching to lift them above the head.
• Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep the department organized, clean, and customer-ready.
• Keep up with beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

• Medical, vision, and dental insurance options.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• The position may be eligible for performance-based incentives or bonuses.

What This Job Offers

• Education Level: No Education Listed