Seasonal Beauty Sales - Fragrances - Twelve Oaks Mall

Nordstrom•Novi, MI
•$21 - $21•Onsite

About The Position

In Nordstrom’s Beauty Department, the Seasonal Beauty Sales employee creates personalized beauty experiences and helps customers feel their best. The role involves understanding customer needs and maximizing sales for on-trend and luxury beauty brands. The employee is expected to be passionate about beauty trends, makeup, and skincare, and to build a customer following both in-store and digitally. The position includes makeup applications and skincare analyses; product recommendations tailored to customers’ beauty goals; sales and appointment generation for in-store beauty events and services; and maintaining a customer-ready department. The employee keeps current on beauty trends, products, and industry knowledge through Nordstrom and brand-partner training. Sales include in-store and digital channels, with selling tools such as text and social media, and the role also involves managing transactions and building loyalty through Nordstrom Rewards accounts.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with an interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for all customers.
  • Set and achieve in-store and digital sales goals using selling tools, including text and social media.
  • Book appointments and drive sales for in-store beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k).
  • PTO accruals and holidays.
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