Seasonal Sales Associate Twelve Oaks Mall

KnitWell Group • Novi, MI

19h • Onsite

About The Position

WHBM is seeking a Seasonal Sales Associate at Twelve Oaks Mall. The Sales Associate is the welcoming face of a customer-centered environment shaped by the company’s culture of hospitality. Working as part of a team, the associate builds genuine customer connections, shares product knowledge, and provides personalized service. The position is temporary and part-time.

The associate delivers a customer-centered experience, initiates conversations to understand customer needs, uses available tools to support an omnichannel experience, and educates customers about brand loyalty programs. The role also supports store performance and daily operations through personal goal accountability, merchandising, inventory replenishment, organization, and upkeep of a visually inspiring store environment. Teamwork and collaboration contribute to a positive workplace.

Candidates should bring a passion for the brand, fashion, and empowering confidence; flexible availability, including nights, weekends, and holidays; initiative and ownership; the ability to learn processes and tools quickly; and strong interpersonal and communication skills. Applicants must meet the minimum age requirement: 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, or 18 in all other states. The role requires bending, reaching, stretching, maneuvering around the sales floor and stockroom, operating a register, and lifting or carrying up to 50 pounds.

Requirements

• Passion for the brand, fashion, and empowering confidence.
• Flexible availability, including nights, weekends, and holidays.
• Team-player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communication skills.
• Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
• Ability to bend, reach, stretch, maneuver around the sales floor and stockroom, operate a register, and lift or carry up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience that reflects the company’s culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Use available tools to create a seamless omnichannel experience.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Promote a positive work environment through teamwork and collaboration.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships. Benefit availability depends on employment type, role, and eligibility requirements.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed