Seasonal Beauty Sales - Fragrances - Montgomery Mall

Nordstrom•Bethesda, MD

1d•$20 - $21•Onsite

About The Position

As a member of Nordstrom’s Beauty Department, you will create personalized beauty experiences for customers and contribute to a team focused on customer service. The role involves understanding customer needs and maximizing sales across on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following in store and digitally. The position includes makeup applications and skincare analyses, product recommendations, sales and appointment support, and maintaining an organized, clean department. You will also keep current with beauty trends and product knowledge through Nordstrom and brand-partner training, and help build customer loyalty through Nordstrom Rewards accounts. The role requires a flexible schedule based on business needs, including evenings and weekends.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, and ability to provide a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkwardly shaped items; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.