Seasonal Beauty Sales - Fragrances - Mall of America

Nordstrom•Bloomington, MN

1d•$20 - $21•Onsite

About The Position

In the Nordstrom Beauty Department, the Seasonal Beauty Sales associate creates personalized beauty experiences and works with a passionate team to help customers feel their best. The role focuses on engaging customers to understand their needs and maximizing sales of on-trend and luxury beauty brands. Associates should be passionate about beauty trends, makeup, and skincare and be able to build a customer following in-store and digitally. The role includes providing makeup applications and skincare analyses, recommending products aligned with customers’ beauty goals, meeting sales goals through in-store and digital selling, and supporting Beauty events and services. Associates maintain an organized, clean, customer-ready department and develop product and industry knowledge through Nordstrom and brand-partner training. The position is seasonal at the Mall of America. The stated hourly pay range is $20.30–$21.10, and Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Excellent ability to connect with customers.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.
Proactively handle customer concerns and contribute to a positive team environment.