Seasonal Beauty Sales - Women's & Men's Fragrances - Tacoma Mall
About The Position
In the Nordstrom Beauty Department, Beauty Sales employees create personalized beauty experiences for customers and contribute to a passionate team. The role involves engaging customers to understand their needs and maximizing sales for on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally. The position includes makeup applications, skincare analyses, product recommendations, in-store and digital selling, appointment booking, and support for Beauty events and services. Employees help maintain an organized, clean, customer-ready department, keep current on beauty trends and product knowledge through Nordstrom and brand-partner training, and process sales, refunds, and exchanges while building customer loyalty through Nordstrom Rewards accounts.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals and interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
- Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
- Ability to handle bulky and awkwardly shaped items, including reaching overhead to lift them.
- Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for customers.
- Set and achieve sales goals through in-store and digital selling, using selling tools including text and social media.
- Book appointments and drive sales for in-store Beauty events and services.
- Keep the department organized, clean, and customer-ready.
- Keep current with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
- Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.
Benefits
- Medical, vision, and dental coverage
- Retirement benefits, including 401(k)
- Paid time away and PTO accruals
- Life insurance and disability coverage
- Merchandise discount
- Employee Assistance Program resources
- Holidays
- Potential eligibility for performance-based incentives or bonuses
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What This Job Offers
Education Level
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