Seasonal Beauty Sales - Women's & Men's Fragrances - Southcenter

Nordstrom•Tukwila, WA

1d•$24 - $25

About The Position

In the Nordstrom Beauty Department, Beauty Sales employees create personalized beauty experiences for customers and contribute to a passionate team that values individual skills. The role focuses on engaging customers to understand their needs and maximizing sales for on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following in-store and digitally. Employees provide makeup applications and skincare analyses, recommend products based on customers’ beauty goals, and help maintain an inclusive and welcoming environment. They pursue in-store and digital sales goals, book appointments and promote Beauty events and services, keep the department organized and clean, stay current through Nordstrom and brand-partner training, handle transactions and exchanges, and build customer loyalty through the Nordstrom Rewards program. The position requires a flexible schedule based on business needs, including evenings and weekends, and involves significant movement and lifting during shifts.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, and ability to provide a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to meet the stated physical demands: continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise; and regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Participate in Nordstrom and brand-partner trainings to stay current on beauty trends, products, and industry knowledge.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.