Seasonal Beauty Sales - Women's & Men's Fragrances - Spokane
About The Position
In the Nordstrom Beauty Department, this role creates personalized beauty experiences for customers and contributes to a passionate, inclusive team. The employee engages customers to understand their needs and maximize sales in on-trend and luxury beauty brands, while building a customer following in-store and digitally. The role includes makeup applications, skincare analyses, product recommendations, sales and customer loyalty activities, and support for in-store Beauty events and services. Employees keep the department organized and customer-ready and stay current on beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- Ability to meet the physical demands of continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, frequent hand use for grasping and fine manipulation, and handling bulky or awkward items.
- Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds, including reaching to lift items above the head.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for customers.
- Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
- Book appointments and drive sales for in-store Beauty events and services.
- Keep the department organized, clean, and customer-ready.
- Keep up with beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
- Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
- Connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Benefits
- Medical, vision, dental, retirement, and paid time away.
- Life insurance and disability coverage.
- Merchandise discount and EAP resources.
- Potential eligibility for performance-based incentives or bonuses.
- 401(k).
- PTO accruals and holidays.
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What This Job Offers
Education Level
No Education Listed
