Seasonal Beauty Sales - Women's & Men's Fragrances - Houston Galleria

Nordstrom•Houston, TX
•$18 - $19•Onsite

About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences and helps customers feel their best. The employee engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. The role is suited to someone passionate about beauty trends, makeup, and skincare who can build a customer following in-store and digitally. The position includes makeup applications and skincare analyses, product recommendations, in-store and digital selling, appointment booking, and support for Beauty events and services. The employee helps maintain an organized, clean, customer-ready department, participates in training, and processes sales, refunds, and exchanges while building customer loyalty through Nordstrom Rewards accounts.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Maintain an organized, clean, customer-ready department.
  • Keep current with beauty trends, products, and industry knowledge through training from Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k), medical, vision, dental, life, and disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.
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