About The Position

The Seasonal Beauty Sales role is part of the Nordstrom Beauty Department, where employees create personalized beauty experiences and help customers feel their best. The position focuses on engaging customers, understanding their needs, and maximizing sales for on-trend and luxury beauty brands. Employees are expected to build customer relationships and a following both in-store and digitally while contributing to a passionate, inclusive team. The role includes beauty consultations and product recommendations, sales and customer loyalty activities, appointments and event support, and maintaining an organized, customer-ready department. Nordstrom and brand partners provide training on current beauty trends, products, and industry knowledge. The position requires a flexible schedule based on business needs, including evenings and weekends, and involves frequent physical activity during shifts.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for all customers.
  • Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges.
  • Build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k).
  • PTO accruals and holidays.
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