Seasonal Beauty Sales - Women's & Men's Fragrances - Streets at Southpoint

Nordstrom•Durham, NC

1d•$20 - $21•Onsite

About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences for customers while contributing to a passionate team. The employee engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. The position is suited to someone passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally. The role includes conducting makeup applications and skincare analyses, recommending products based on customers’ beauty goals, and creating an inclusive and welcoming environment. The employee works toward sales goals, books appointments, promotes in-store Beauty events and services, maintains a clean and organized department, stays current through training, and handles sales transactions and customer loyalty activities.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.