About The Position

In the Nordstrom Beauty Department, Beauty Sales employees create personalized beauty experiences for customers and contribute to a passionate team that values their unique skills. The role involves engaging customers to understand their needs and maximizing sales in on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally. This is a seasonal position in Women's and Men's Fragrances at International Plaza. Employees conduct makeup applications and skincare analyses, recommend products aligned with customers’ beauty goals, and help create a welcoming and inclusive environment. They sell in-store and digitally, book appointments, support Beauty events and services, maintain a customer-ready department, stay current through Nordstrom and brand-partner training, and process sales, refunds, and exchanges while building customer loyalty through Nordstrom Rewards accounts.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for all customers.
  • Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Maintain department organization and cleanliness so it is customer-ready.
  • Keep current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability coverage options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Position may be eligible for performance-based incentives or bonuses.
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