Seasonal Beauty Sales - Women's and Men's Fragrances - Brea Mall

Nordstrom•Brea, CA
•$24 - $25•Onsite

About The Position

As a member of the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate team that values individual skills. The role involves engaging customers to understand their needs and maximizing sales for on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally. The employee provides beauty recommendations and services, supports sales and department operations, and helps create a welcoming, inclusive environment. The position requires a flexible schedule based on business needs, including evenings and weekends, and involves the physical demands described below.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with an interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for all customers.
  • Set and achieve in-store and digital sales goals using selling tools, including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k), medical, vision, dental, life, and disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.
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