Seasonal Beauty Sales - Fragrances - Fashion Mall at Keystone

Nordstrom•Indianapolis, IN

1d•$19 - $20•Onsite

About The Position

In the Nordstrom Beauty Department, the Seasonal Beauty Sales associate creates personalized beauty experiences and contributes to a passionate team. The role engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. Associates conduct makeup applications and skincare analyses, recommend products aligned with customers’ beauty goals, and build customer relationships in-store and digitally. The position also supports sales and Beauty events, maintains an organized and clean department, keeps up with beauty trends and product knowledge through training, and processes customer transactions while building loyalty through Nordstrom Rewards accounts.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.