Seasonal Commission Sales - Shoes - Fashion Mall at Keystone

Nordstrom•Indianapolis, IN

1d•Onsite

About The Position

Nordstrom is hiring a seasonal commission salesperson for its Shoes department at Fashion Mall at Keystone. The role focuses on delivering personalized customer service, helping customers find footwear through product knowledge and fit assistance, building relationships, and meeting individual sales goals. Employees contribute to a customer-ready department and a productive team environment while creating an experience that encourages customers to return. The position requires a flexible schedule based on business needs, including evenings, weekends, and holiday or event shifts. Hours vary by week, and occasional flexibility to support other departments may be needed. The position pays $13.10 per hour, with commission for shoes sales typically ranging from 3% to 14.5%. It may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching overhead to lift them.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback, present curated footwear selections, and assist customers with fit, buckling, and lacing.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book tool.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
Participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Work a flexible schedule that may include evenings, weekends, holidays, event shifts, and occasional support for other departments.