Seasonal Beauty Sales - Fragrances - Natick Mall

Nordstrom•Natick, MA

8d•Onsite

About The Position

As a member of Nordstrom’s Beauty Department, you’ll create personalized beauty experiences for customers and contribute to a passionate team. The role focuses on understanding customer needs and maximizing sales for on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following in-store and digitally. The position includes providing makeup applications and skincare analyses, recommending products aligned with customers’ beauty goals, and contributing to an inclusive and welcoming environment. You’ll work toward sales goals using in-store and digital selling tools, book appointments and promote Beauty events and services, maintain a customer-ready department, keep current with beauty knowledge through training, and manage transactions while building customer loyalty.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.