Seasonal Retail Sales and Recovery Associate, Mall of America
About The Position
As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. Your friendly, approachable manner helps foster an environment that encourages customers to return, while you support the team in achieving sales goals through consistent, high-quality service. Colleagues begin each day prepared by checking that the sales floor is clean and organized, reviewing goals, new arrivals, top sellers, and promotions, and greeting coworkers. During the day, they welcome customers and create friendly, personal interactions; recover the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and continually work to improve, achieve sales goals, and contribute to individual and store results. The role requires flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week; actual hours depend on business needs and colleague availability.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable using electronic devices.
- Meet the physical requirements of talking, lifting, moving, standing, reaching, and standing for at least two consecutive hours.
- Be able to lift at least 25 pounds and stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create a welcoming shopping experience through friendly, attentive customer service.
- Maintain clean, organized, and customer-ready sales floors, merchandise displays, and fitting rooms.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Collaborate with colleagues to serve customers and the community.
- Strive to improve, achieve sales goals, and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
