Seasonal Retail Sales Associate, Mall of America
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with products and services. Working on the sales floor and in the fitting room, you use warmth, product knowledge, and personal engagement to build trust, meet sales goals, and inspire customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and helping ensure the sales floor is ready for customers. Throughout the day, they engage customers in friendly conversations, maintain a shoppable space through merchandising and other merchandise tasks, and share the benefits of the Loyalty program. They support teammates through honest, caring collaboration and continually work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to work toward daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers and build relationships through friendly, personal conversations and attentive service.
- Understand customer needs and recommend relevant products and services.
- Work toward sales goals through customer engagement and effective selling behaviors.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and provide a sincere closing and thank-you.
- Support teammates through honesty, care, and collaboration.
- Learn from colleagues and continually improve to achieve individual and store results.
- Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
