Restaurant Manager Jobs

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Restaurant General Manager

Taco Bell (Southern Multifoods, Inc.)•Center, TX

About The Position

The Restaurant General Manager ensures the orderly and efficient functioning of an assigned restaurant by maintaining Taco Bell’s CHAMPS philosophy of quality, service, cleanliness, and hospitality and the Taco Bell LAST system. The role manages all aspects of restaurant operations, including staffing, employee hiring and development, customer satisfaction, safety, inventory control, and implementation of budget decisions. The position normally requires one to two years to gain job knowledge, is performed under general supervision, and involves continuous contact with customers and employees. The work area may experience extreme temperatures and high noise levels. Errors may result in dissatisfied customers or employees and loss of revenue.

Requirements

  • High school education or equivalent.
  • Comprehensive understanding of all aspects of restaurant management and prior food-service experience.
  • Valid driver's license.
  • Access to a vehicle for periodic company business.
  • Current liability insurance in the applicant’s name.
  • A home or cellular telephone, or the ability to obtain one within three weeks of starting.
  • Good interpersonal communication skills to direct employees and work with customers.
  • Ability to pay attention to detail, cope with pressure, and remain calm in stressful situations.

Responsibilities

  • Ensure customer satisfaction.
  • Provide excellence in quality, service, cleanliness, and hospitality.
  • Create and maintain a positive, cooperative atmosphere among employees and customers.
  • Enforce all safety rules, policies, and procedures.
  • Assist with budget decisions and implementation.
  • Ensure adequate restaurant staffing.
  • Follow specified inventory-control procedures.
  • Train employees, emphasizing CHAMPS and the Taco Bell LAST system.
  • Conduct employee performance reviews and counseling; hire, counsel, and train employees.
  • Work as a team member to maintain consistent customer satisfaction through CHAMPS.
  • Prepare customer orders quickly, according to specifications and with the highest possible quality.
  • Prioritize customers first, followed by dining-room maintenance and then work-area maintenance.
  • Operate all kitchen equipment.
  • Acknowledge and speak with customers in a friendly and courteous manner when possible.
  • Report needed equipment or facility repairs to the Maintenance Department.
  • Ensure adherence to company policies, procedures, and the safety program.

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