Part-Time Restaurant Assistant Manager

Cinemark•Boca Raton, FL

8d•$19 - $20

About The Position

A Restaurant Assistant Manager provides hands-on support and guidance for restaurant operations, manages and supports Team Members, and helps deliver quality service to Guests. The role upholds Cinemark’s brand standards for timeliness, accuracy, guest service, and overall experience. The manager also follows and consistently enforces company policies, supports safe and sanitary operations, and addresses customer-service and safety concerns. This is a part-time position.

Requirements

Must be at least 18 years of age.
Completion of the three basic courses in Cinemark’s Management Accreditation Program: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Management members working with alcohol must complete a Safe Alcohol Service training program.
Availability to work flexible hours, including evenings, weekends, and holidays.
Regular and consistent attendance.
Energetic and friendly attitude during each shift.
Excellent Guest service.
Accurate cash-handling and basic math skills.
Ability to communicate verbally and in writing with people of varied ages, genders, and personalities, and to regularly converse in and comprehend English.
Ability to work both in a team environment and independently.
Ability to take and follow direction.
Ability to respond with a sense of urgency.
Excellent time-management and organizational skills, with attention to detail.
Ability to recruit, train, and lead others.
Ability to resolve conflict.

Nice To Haves

High school diploma or GED.
One to two years of restaurant supervisory experience.
Bilingual English/Spanish.

Responsibilities

Train and coach Team Members to serve food and drinks courteously and promptly.
Interact verbally with Guests to create a friendly, upbeat atmosphere.
Complete assigned administrative functions.
Ensure cash-handling procedures follow company and brand policy.
Manage alcohol service in accordance with applicable state and federal laws and regulations.
Conduct regular inventory and order supplies as needed.
Accept and audit deliveries.
Adhere to budgets and increase profits through cost management and sales growth.
Handle complex and challenging customer-service situations.
Ensure Team Members follow the dress code.
Learn, follow, and fairly and consistently enforce Cinemark policies and procedures.
Report Employee Relations issues to the General Manager, or, when the General Manager is absent, through the specified reporting channel; follow the Employee Relations Reporting Protocol.
Meet the expected work ethic and code of conduct for management members.
Regularly identify and sanitize high-contact areas used by Employees and Guests.
Use Personal Protective Equipment appropriately for position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Address safety or security issues, including trip hazards, lighting, and suspicious persons.
Perform other work-related duties as assigned.