Full-Time Restaurant Assistant Manager

Cinemark•Boca Raton, FL

7d•$19 - $20

About The Position

A Restaurant Assistant Manager provides hands-on support and guidance for restaurant operations, manages Team Members, and oversees the process for delivering quality service to Guests. The role follows Cinemark’s brand standards for timeliness, accuracy, guest service, and experience. The position also includes administrative, cash-handling, inventory, ordering, delivery-auditing, cost-management, employee-relations, safety, and sanitation responsibilities. The stated pay range is $19.00–$20.40.

Requirements

Must be at least 18 years of age.
Completion of Cinemark’s Management Accreditation Program’s three basic courses: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Management members who work with alcohol must complete a Safe Alcohol Service training program.
Availability to work flexible hours, including evenings, weekends, and holidays.
Regular and consistent attendance.
Energetic and friendly attitude during each shift.
Excellent Guest service.
Accurate cash handling and basic math skills.
Verbal and written communication skills to communicate with people of all ages, genders, and personalities; ability to converse in and comprehend English effectively and regularly.
Ability to work both in a team environment and independently.
Ability to take and follow direction.
Respond with a sense of urgency.
Excellent time-management and organizational skills, with attention to detail.
Ability to recruit, train, and lead others.
Ability to resolve conflict.
Able to bend, kneel, and lift up to 50 lbs frequently; stand, walk, and reach around the theater frequently; and remain standing for extended periods.
Able to work in a moderate-to-high noise environment at times.

Nice To Haves

High school or G.E.D. graduation preferred.
Minimum of 1–2 years of restaurant supervisory experience preferred.
Bilingual English/Spanish preferred.

Responsibilities

Train and coach Team Members to serve food and drinks courteously and promptly.
Interact verbally with Guests to create a friendly, upbeat atmosphere.
Complete assigned administrative functions.
Ensure cash-handling procedures comply with company and brand policy.
Manage alcohol service according to applicable state and federal laws and regulations.
Conduct regular inventory and order as necessary.
Accept and audit deliveries.
Adhere to budgets and increase profits through cost management and sales growth.
Handle complex and challenging customer-service situations.
Ensure Team Members follow the dress code.
Learn, follow, and fairly and consistently enforce Cinemark policies and procedures.
Report employee-relations issues to the General Manager, following the Employee Relations Reporting Protocol; in the General Manager’s absence, report issues to www.convercent.com.
Meet the work-ethic and conduct standards applicable to management members.
Identify and sanitize high-contact areas used by Employees and Guests.
Use Personal Protective Equipment properly for position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Address safety and security issues, such as trip hazards, lighting concerns, or suspicious persons.
Perform other work-related duties as assigned.