Records Specialist Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Proficient in the use of medical-records and computer systems.
• Strong verbal and written communication and customer service skills.

Nice To Haves

• Two or more years of related experience.
• Knowledge of chart audits.

Responsibilities

• Collect, process, and maintain patient medical records and documentation.
• Ensure records are complete, accurate, and compliant with legal and regulatory requirements.
• Review, process, and respond to authorized medical-record requests from patients, healthcare providers, attorneys, and insurance companies.
• Monitor records requests through the third-party vendor and ensure timely release of information in accordance with HIPAA.
• Review and respond to patient requests for medical-record amendments, communicating with physicians and the Manager to follow up and close requests.
• Assist with audits, coding reviews, and data quality checks.
• Distribute and collect mail and faxes.
• Communicate effectively with patients by phone, patient portal, or email.
• Merge and archive electronic patient charts.
• Create and schedule emergency consults and surgeries, and assist in obtaining operative reports.
• Identify errors and promptly communicate issues requiring escalation to the Manager and/or Supervisor.
• Perform other duties as assigned.

Benefits

• Excellent growth and advancement opportunities.
• Dynamic environment.
• Access to a diverse network of practitioners.
• Broad infrastructure of tools and programs to enhance employee experience.
• Competitive compensation.
• Generous PTO.
• Benefits package including health, dental, vision, and 401(k).